State Farm® Insurance Agent Peter Martinez

"I've looked for insurance companies, thought I had chosen the right one but...there was a surcharge for using my credit card, didn't like that. So I chose State Farm...best decision ever. I got a good plan plus I got apartment insurance and it cost me less than the other insurance company rate just for coverage on my car. State Farm has been around for many years.. I'm very to happy. Good decision for me"

"Worst insurance company and agent I have ever had in my life. Agent and Staff are very unprofessional and Peter covering his staff mistakes and not admitting when staff commits an error is not the insurance agent I desire to be with. The error committed by Peter Martinez staff was they did not do a proper inspection on my vehicle when upgrading to a full coverage policy or took any photos of my vehicle when I brought it in to his office. I was told by State Farm I couldn't upgrade my policy coverage over the phone and that it needed to be done in person at my agents office because my vehicle needed to be inspected and photos taken before adding extra coverage wich I understood and brought it in person. Peters staff way of inspecting my vehicle was a quick glance out the window and no photos taken. This mistake by Peters staff cost me greatly down the road when I filed a hail damage claim. If only they had taken photos of my vehicle when I added this coverage and done a proper inspection like I was told was necessary to be done in person I would not be filing this complaint. Peter Martinez denies these allegations and threatened to remove all my auto Policies for wanting an explanation on why this was not done by him or his staff. He also lied to me saying that he has answered theses exact same questions repeatedly on numerous occasions and when I asked for proof that he had answered these questions since our method of communication was via emails is when he falsely accused me of Harrassing and threatened to remove my auto policy's. All I wanted was an explanation of why thus inspection was not done to my vehicle and why were photos not taken as all this could have been significant evidence for my vehicles claim down the road. Not to mention is part of his staffs job and was not done but yet has not admitted to this enormous error done by his office. If I could give a negative star I 100% would 👎"